I was suppose to have a 15 min. wait, and it was only 5 mins. The staff had been extremely helpful and kind. My total time there was 20 minutes.
3 hrs in a waiting room for a simple check up is not acceptable. I will never recommend this place ! And it wasn't even busy!
Will definitely continue to come back.
I always have a positive experience when I go here, which has been a lot of visits over the 5 years I have been a Covenant Patient.
I went a couple of days ago for severe lower back pain. I was taken very quickly and treated very professionally. I overheard a phone call that came in and the woman answering the phone did tell the caller there was a two hour wait. I am thinking maybe it is just a generic statement said to all to keep down wait complaints. I will definitely continue to use this as first choice as place to go. McClaren's wait is awful and medical treatment is questionable in my opinion.
Sat here for over 2 hours to see a doctor. Staff had no idea what was going on, had no idea how the appointment timing app worked. Never go here!
I think the longest wait time I ever had was a 45 minute wait, but was told that it was a 2 hour wait.
Covenant Healthcare is a US Hospital based in Bay City, Michigan. Covenant Healthcare is located at 2919 Wilder Rd, Bay City, MI 48706, USA.
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