The facility is easy to move around inside (wide aisles), and is kept very clean.
I don't rent DVDs very often, but when I do, I come here - it's only about 8-10 blocks away from home. The selection is pretty decent: recent releases, classics, etc. Occasionally I've run into a disc that wouldn't play, but that's the exception rather than the rule.
Going to the movie store is actually a way better deal than Redbox! I get the movies for more than one day here! Great workers
There was one incident which impressed me. I'd rented a DVD, and when I got home, found that it wasn't the film - rather, it was the 2nd disc from a set containing extras, etc. I quickly returned it, but a couple of days later received a phone call from this location, saying I still hadn't returned the DVD (they were referring to the 1st disc). I explained what had happened, and they quickly updated my account, marking the 1st disc as missing. I really appreciate how they handled it in a prompt manner, locally.
Overall, I would have no qualms about recommending this location to anyone in the area interested in renting DVDs (they also have Blu-Ray discs, but I personally don't have a player).
Great deals when u join, they give you a page of coupons, and 1/2 off rentals the first 30 days.. Free kids movie rentals all the time there is awesome too and there rentals are really inexpensive.
People are nice. But, half of the movies you rent skip or wont play..
Always a great place to rent or purchase movies and games.
Family Video is a US Movie Rental based in Bay City, Michigan. Family Video is located at 411 S Henry St, Bay City, MI 48706, USA.
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