Bad customer experience with family member.
Last year, I had M&M provide an estimate. Based upon projects recently completed by other companies for a brother and a friend, I was pretty confident that it should be less than $500 for my house. I priced materials at Home Depot close to the $100 and under $200 if I went with aluminum. They estimated the job to be over $600 which was a bit steep, but when I chose to follow-up, they emailed me a PDF file with an estimate of over $1000. This is for just over 100 feet of gutter... I am sure they can do good work, but $10 per foot of installed gutter is a bit intense.
I am very happy with the roofing and gutters installed by M&M. Everyone I interfaced with was succinct and professional and timely. Cleanup of the property was also excellent. The crew chief "Annie" was very good; the entire crew was very industrious. Price was also very fair. This company communicates very well with customers. Well done. M&M was recommended by a coworker; I would now do the same.
Terrible customer service. Had to get on my roof myself to do repairs due to poor workmanship by the installers, in my opinion. Repairs that were promised by the owner Chuck himself to be done by M & M. Multiple calls with no return calls. I would strongly recommend Not using this company.
Very satisfied with our new roof installed by an excellent crew.
M M Seamless Gutters Inc is a US Roofing Contractor based in Bay City, Michigan. M M Seamless Gutters Inc is located at 801 S Henry St, Bay City, MI 48706, USA.
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