Horrible office staff. Called to inform them I was running a little behind got caught up at work. Was told no problem. Drive all the way there sign in, and sit down. 10 minutes later get called up and told I have to reschedule because I was over 15 minutes late.. if you take off the 10 minutes I sat b4 they called me I was 17 minutes late. Had I been told when I called I could have saved myself the 30 minute drive.. will never go back. When I explained that I had called and informed them I was running late her reply was "it wasnt me on the phone" some of us value our time!!
I've had problems with ear infections for years, going to several doctors with little or no results. I heard about Dr Baker and decided to give him a try. Wow! What a experience! He and his staff were very helpful and compassionate. After treatment, I haven't had any issues with my ears since. I am so happy with the results and would gladly recommend him to everyone. He is the best! Thank you Dr Baker!
We made an appt to get my 2 month old tongue-tie taken care of. Our pediatrician told us that it wasn't a big deal, it's just a quick procedure and relatively painless. So we got there and before they even looked at our son they said that he was too old and they would have to wait until he's 6 months old to do the procedure and they would have to use general anesthesia. For 1) if they already knew this why didn't they just call to tell us and set up an appt at that time instead of making us travel all that way with our newborn! 2nd) what they said went against what our pediatrician said so I did some research online and found that age doesn't matter when you have a tongue/lip tie and there is no reason to use general anesthesia. I found there are 3 places in Michigan that specializes in the removal of tongue/lip ties including a place in Shelby township that uses a laser. So we made an appt there and our son got his tongue taken care of. A quick in and out with no issues and NO anesthesia!
Here's the short version: I got a nasty summer cold in July. It took me a month to see my doc who said I had an ear infection. Took antibiotics and went to follow up with him Sept 6. The next week he referred me to this place. I was first appointment of the day, sat in the room, and a nurse practitioner came in. She did nothing but put a tuning fork on my forehead and asked me which ear it was louder in. Gave me 10 prednisone pills and said it will get better. After the script ran out, I was still miserable. I called them to get in soon. Heard nothing. Called again. Heard nothing. Called again. Heard nothing. Finally called my doc and got referred to Dr. Kumar in Saginaw. Within a week I had a tube put in my ear and all the fluid out. Baker and his "C" students made me spend the last half of summer underwater. They are completely horrible and don't give a rat's a$$ about your well-being and comfort. Don't waste your hard earned money, nor the money your insurance company spends.
One of the best places to go for any sinus, hearing or allergy issue. The staff is caring and compassionate.. I have had one of the most life changing experiences ever with Baker and his staff.. I still am in disbelief. Wonderful place and people!!
Baker Ear Nose Throat Associates is a US Doctor based in Bay City, Michigan. Baker Ear Nose Throat Associates is located at 4175 N Euclid Ave #10, Bay City, MI 48706, USA.
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