Worst experience in all my 20 yrs in retail. Company refuses to stand behind their product and services! Never never recommend for anything
My wife and I have been contemplating purchasing a new couch and love seat or recliner for awhile now. The day we walked into the store we just started shopping and trying to decide what we actually wanted. Herb greeted us as we entered the store and introduced us to Joshua. Both were very professional and eager to help us. We informed them we weren't sure we would purchase that day, and asked to look around as to not waste their time. Once Joshua noticed we were hovering around a certain selection he approached us to answer any questions and give us out the door numbers. At that time they do offer additional fabric protection and warranties that do have a great benefit, but I passed on them because I am cheap! haha Overall, it was an easy-going stress free buying experience. We elected to pick up the furniture ourselves to save a little $$$, so I have yet to see how the rest of the process will go.
I love coming here since there is no high pressure sales and staff are willing to answer questions and help without hovering or stalking you. Lots of great furniture and home decor
I was told I get an Amazon Echo when I purchased a almost $3,000 bed on Black Friday, still haven't received one and keep getting pushed on to other people everywhere I call.....
First time visiting Art Van was a very positive experience. A young man named Kyle helped us, he was very polite, very knowledgeable and did not rush us. My 3 year old granddaughter had a great time in the store as well. We left the store very happy and we bought what we came for and nothing more. Thank you Kyle for make our first visit to your store a positive one
Art Van Furniture Bay City is a US Furniture Store based in Bay City, Michigan. Art Van Furniture Bay City is located at 4150 Wilder Rd, Bay City, MI 48706, USA.
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