rick and trav are amazing rental agents and will help you in any situation.
Very unhappy with recent service. Management changed since I began doing business. In the beginning it was great. Understanding employees that actually listened. Presently it's gone very down hill. They only see the money they make, not your concerns trying to do business. Started an agreement on a bedroom set. A "very nice" one at that. I wanted something meant for a wood floor. Less than a month later it was falling apart. I called and they say it wasn't meant for a wood floor and that it was a common issue. Really!? So I request a pickup. It takes a week to do a 20 minute job so now my home is cluttered. Congrats Rent a Center. You lost a customer and will no longer get my business. Your competitor will though. Better stuff for cheaper. Thanks for nothing but becoming an inconvenience.
I just want to say how awesome of an experience I had with rent a center and Travis, who handled our rental agreement and etc. You want to be taken care of like family? Go see this man. He will make you feel like family! Definitely would refer anyone here before anywhere else. Great customer service skills!
Terrible customer service and terrible management at the bay city Euclid store! The manager Mark and district manager Michael both need to be fired both are very disrespectful and useless!
This store is fine and very necessary to bay city however the manager Mark and the district manager Mike have no respect for the customers sad the way they can start arguments then turn around and say that never happened they need to be replaced if that store is to remain in competition with the other rentals because treating paying customers like they dont matter is a negative impact on rent a center
Rent A Center is a US Electronics Store based in Bay City, Michigan. Rent A Center is located at 1001 N Euclid Ave, Bay City, MI 48706, USA.
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